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FREQUENTLY ASKED QUESTIONS

Have questions about Perlick products? Below is a list of some of the most common questions we receive. If you can’t find the information you’re looking for, call us toll-free at (800) 558-5592 Monday—Friday 8:00 a.m. — 4:30 p.m. CST or contact us here.

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Care & Maintenance Information

How do I clean and care for stainless steel surfaces?

Always use non-abrasive tools to clean stainless steel products. Soft cloths and plastic scouring pads will not harm the steel’s passive layer. Use alkaline, alkaline chlorinated, or non-chloride containing cleaners. For information on cleaning your Perlick product, see page 8 of your Perlick Use & Care guide.

How do I winterize my Perlick outdoor product?

We recommend that the process of winterizing occur when the daily low temperature is at or below the temperatures stated below:

  • Freezer Models: 32°F (0°F)
  • Refrigerator Models: 38°F (3.3°C)
  • Beverage Center Models: 42°F (5.6°C)
  • Wine Reserve Models: 45°F (7.2°C)
  • Beer Dispenser Models: 38°F (3.3°C)
  • Dual-Zone Models: Refer to the warmest temperature compartment above

1. Turn the unit off by pressing the “OFF” button on the controller. The controller displays the work “OFF” (If the power cord is accessible, unplug the cabinet. If not, turn off the circuit breaker to the receptacle that the cabinet is plugged into).

2. Remove all contents from the unit.

3. Remove the front grill from the unit.

4. Clean the condensing unit by using a vacuum cleaner to remove loose debris (dirt, leaves, etc.) that may be inside the grill.

5. Reattach the front grill to the unit.

6. Clean the interior and exterior using a stainless steel cleaner and polish.

NOTE: Do not place cover over the unit. While not required, you may choose to remove the unit from the outdoor location and store indoors. Perlick outdoor models can be used indoors without voiding the warranty.

NOTE: If you have a beer dispenser, follow the tower and line cleaning instructions located in the product manual.

How do I start up my Perlick outdoor product in the spring?

Spring start up may occur when the daily low temperature is at or above the following temperatures:

  • Freezer Models: 32°F (0°F)
  • Refrigerator Models: 38°F (3.3°C)
  • Beverage Center Models: 42°F (5.6°C)
  • Wine Reserve Models: 45°F (7.2°C)
  • Beer Dispenser Models: 38°F (3.3°C)
  • Dual-Zone Models: Refer to the warmest temperature compartment above

1. Remove the front grill from the unit.

2. Check the condensing unit to ensure it is clear of loose debris, and clean if necessary with a vacuum cleaner.

3. Reattach the front grill to the unit.

4. Clean the interior and exterior using stainless steel cleaner and polish.

5. Plug the unit into the electrical receptacle or turn on the circuit breaker.

6. Turn on the master switch located behind the grille for Signature Series models. Press the “OFF” button one time to turn the unit on. The controller will show the actual temperature inside of the cabinet.

7. The cooling process will begin to bring the unit to the set temperature. It’s recommended that you run the unit for 24 hours to stabilize the operating temperature before using.

Where can I purchase a replacement light bulb for my Perlick C-Series cabinet?

Contact Perlick Technical Service at (844) 411-8050 or by email to purchase. The Perlick replacement part number is 63716-1.

Installation/Operation Information

How do I match my Perlick to surrounding cabinetry?

All Perlick undercounter products are available with a choice of stainless steel of fully integrated overlay. Overlay models come ready to accept a custom panel built to the provided template specifications. To download a template for your model, click here. Perlick also offers accessory wood wine fronts (67115-15 for HP15 models, and 67115-24 for HP24/HC24/HA24 models) that can be stained to match your cabinetry. Visit our accessory page to learn more.

Can I put a countertop over Beer Dispenser models?

Absolutely! Perlick Beer Dispensers include a top-mounting dispensing head (standard Draft Arm or Adara) that sits on top of the counter. A mounting hole template is provided for accurate placement of the hole leading into the dispenser. The drip pan that comes with the beer dispenser sits on top of the cabinet. Please note that the drip pan does not drain, so you will manually need to empty the tray after heavy usage. Download the mounting hole template here.

How much space is needed around the Power Pak?

Minimum 6"" clearance on louvered ends of cabinet for proper ventilation.

What temperature should the Power Pak be set to?

Factory setting is 30 degrees.

Product Information

What is the difference between the Perlick Signature Series and C-Series products?

Our flagship collection of undercounter refrigeration, the Perlick Signature Series, comes in a variety of sizes and styles to fit any space and storage need — indoors or out. Featuring stainless steel interiors and exteriors, color-adjustable LED lighting, and the robust RAPIDcool forced-air refrigeration system with variable-speed compressor, the Signature Series boasts a premium list of professional features refined for the home. View our Signature Series refrigeration products here.

Perlick’s C-Series is inspired by our commercial refrigeration offering. C-Series focuses on performance, utilizing Perlick’s exclusive RAPIDcool forced-air refrigeration system with standard compressor. Indoor and select outdoor models are available in 24" widths. View our C-Series refrigeration products here.

Why does Perlick only use commercial-grade stainless steel interiors?

Perlick has been an industry leader in commercial products for bars, restaurants, and entertainment venues around the world for the past 100 years. Professionals demand stainless steel, which is why you see so much of it behind the bar and in kitchens everywhere from local pubs to 100,000-seat sports stadiums.

Our stainless steel interiors feature superior craftsmanship, are extremely durable, and are easy to clean. Stainless steel is also a natural energy conductor. Constructing the interiors of our refrigeration with stainless steel helps maintain consistent temperature while conserving energy. Stainless steel will not pit, warp, or stain like plastic interiors, which can harbor unpleasant odors and harmful mold.

What are the benefits of Perlick’s vinyl-coated full-extension shelving?

Perlick’s vinyl-coated full-extension shelving is an industry exclusive. Shelving pulls completely out of the cabinet, making it easy to access goods in the back of the unit.

  • Each durable, commercial-grade, vinyl-coated full-extension shelf can hold up to 75 lbs. of product.
  • Stainless steel ball bearing glides provide smooth shelf movement in and out of the cabinet.
  • Vinyl coating prevents shifting and sliding of product and serves as a barrier between your wine collection and any type of vibration.

Where can I purchase Perlick products? Can I buy direct from Perlick?

Perlick products can be purchased from Perlick authorized dealers in the U.S., Canada, Central America, and Australia. Visit our dealer locator to find a U.S. or Canada dealer near you. Click here for a list of Perlick dealers in Australia. Perlick products are not available for direct purchase from our factory. Please note that purchasing Perlick products from an unauthorized dealer will void the product warranty.

Does Perlick offer ADA-height products?

Yes! Perlick offers two sizes of 32" ADA-height undercounter refrigeration. Perlick’s ADA-LC Models measure 24"W x 24"D x 32"H and are available in indoor refrigerator, freezer, beverage center, and wine reserve models. Perlick also offers Signature Series Sottile models that feature an industry-exclusive 18" depth, which are available in indoor and outdoor refrigerator, beverage center, and wine reserve models. View Perlick's ADA-height products here.

ASK OUR EXPERTS

Contact Perlick to learn more about our innovative line of products.

CALL 800.558.5592