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Warranty Information

TERMS NET 30 DAYS
Payment by Visa, MasterCard or Discover card accepted or cash in advance unless prior accommodations have been made with our Credit Department. Please direct inquiries for detailed information to our Credit Manager. All sales, excise, or similar taxes required by law to be collected or paid by seller shall be in addition to prices quoted unless an appropriate Tax Exemption certificate is furnished. All goods are sold F.O.B. factory. Except for otherwise provided, Perlick will not be responsible for freight, transportation, insurance, shipping, storage, handling, demurrage or similar charges. Invoices are payable in full in thirty (30) days following the invoice’s date of issuance. If by the terms of sale credit is extended, Perlick reserves the right to revoke such credit if buyer fails to pay for any products when due and may demand payment prior to the commencement of any further shipment.

WAIVER
Any waiver of strict compliance with the provisions of an Order must be in writing. No such waiver shall be construed as a waiver of any other term or condition except as provided in writing, nor as a waiver of any subsequent breach of the same term or condition.

METHOD OF SHIPMENT
All shipments are carefully packed and labeled. Crates, boxes and cartons used are of approved weight and strength. Freight rates are based upon 100 pound minimum.

LOST and DAMAGED MERCHANDISE
THE RESPONSIBILITY OF THE PERLICK CORPORATION CEASES UPON ACCEPTANCE OF ITS PRODUCTS BY THE CARRIER. Any damage or loss sustained in shipment is the carrier's responsibility. Before giving the carrier a clean receipt at time of delivery, make sure you receive every item on the bill and inspect every carton, crate and box for concealed damage, i.e., broken boards, crushed or punctured cartons, torn cardboard. IF ANY ITEMS ARE SHORT OR DAMAGED, DO NOT ACCEPT THE SHIPMENT UNLESS THE CARRIER MAKES A NOTATION OF THIS ON YOUR FREIGHT BILL. Then request an inspection. Do not destroy the packing materials. If their agent does not make an inspection within five days, advise the carrier via letter that you notified them regarding the matter and they have failed to act. You will need this letter to support your claim. Then file a claim for your loss. When you give the carrier a clean receipt, you accept the total responsibility for the shipment. UPS shipments are insured individually and UPS will replace all merchandise that is lost or damaged.

RETURN OF MERCHANDISE
Do not return any merchandise without our approval. Merchandise returned without a return merchandise authorization number will not be accepted at Perlick. Used or discontinued items cannot be returned for credit. Freight charges must be prepaid on all return shipments.

When a return is authorized, a credit may be allowed pending an examination of the returned goods. The amount of the restocking charge will depend on the condition of the equipment. The minimum restocking charge will be twenty percent (20%) of the value of the returned goods or $30.00, whichever is greater.

ONE YEAR PARTS & LABOR WARRANTY

Perlick products are guaranteed against defects in both material and workmanship for a period of one year from date of sale. Defective parts will be replaced on a no-charge basis when adjudged defective upon inspection. We are not responsible for parts damaged by alteration, unauthorized service, accident or abuse. Other costs incident to replacement, to include loss of sales and/or loss of product must be borne by the user. Warranty repairs will be performed during Perlick’s authorized service agent’s normal business hours. The user is responsible for any overtime premium associated with after-hours service. Also, Perlick is not responsible for travel charges that exceed one hour travel time. For further details of our Glasswasher warranty, refer to the Glasswasher Installation and Operation Instructions manual.

1) Parts returned to Perlick shall be returned freight prepaid and shall be identified with Perlick's serial number and return merchandise authorization number.
2) Improper operation due to voltage variances, inadequate wiring and physical damage is the responsibility of the purchaser. They are not manufacturing defects.
3) Condenser coils shall be cleaned regularly. Failure to provide an adequate flow of cooling air will void this warranty.
4) Factory-specified maintenance and installation will be provided by the selling dealer who shall also be responsible for the installation and set up of these products in accordance with local plumbing, refrigeration and electrical codes.

SECOND YEAR EXTENDED PARTS & LABOR WARRANTY

Perlick's 1 year parts and labor warranty can be extended to two years with the purchase of a two year parts and labor warranty. To obtain this protection, order as follows:

Part No. Description Net Price
730 Two year extended parts and labor warranty for Refrigeration products $120.00
730G Two year extended parts and labor warranty for Glasswashers $150.00

FOUR YEAR ADDITIONAL COMPRESSOR WARRANTY (Self Contained Units)

The Perlick Corporation will warrant to the original user the sealed-in mechanism consisting of the motor compressor and component parts within the sealed housing of the condensing unit for an additional period of four years following the regular one-year warrant period. This plan applies to the compressor only, installed within the United States and Canada.

Perlick's 1 year parts labor/service policy applies to the United States and Canada. It does not apply to refrigeration systems added by others (remote systems) or any part which has been subject to misuse, neglect, alteration, accident, or to any damage caused by transportation, flood, fire or other acts of God.

Perlick's 1 year parts & service/labor warranty provides that Perlick's registration card be completed and mailed within ten days after the date of installation. Failure to reply promptly could void Perlick's labor/service warranty.

EXPORT – 1 Year Parts Only

EXCLUSION OF WARRANTIES
EXCEPT AS PROVIDED ABOVE PERLICK MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT.

LIMITATION OF REMEDIES AND DAMAGES
If Buyer makes a valid and timely claim as outlined above, Perlick’s liability and Buyer’s remedies under this agreement will be limited solely to labor charges authorized and/or replacement or credit, at Perlick’s option, with respect to Products returned at Buyer’s expense within thirty (30) days after warranty repair. PERLICK’S LIABILITY WILL IN NO EVENT BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE RETURNED PRODUCTS. PERLICK WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LABOR COSTS EXCEPT AS COVERED UNDER OUR WARRANTY, LOST PROFITS OR THE LOSS OF PERISHABLE PRODUCTS RESULTING FROM THE USE OF OR INABILITY TO USE OUR PRODUCTS OR FROM OUR PRODUCTS’ INCORPORATION INTO OR BECOMING A COMPONENT OF ANY OTHER PRODUCT. NEITHER PARTY WILL HAVE ANY NEGLIGENCE OR OTHER TORT LIABILITY TO THE OTHER, OR TO ANY THIRD PARTY, ARISING FROM ANY BREACH OF THIS AGREEMENT.

GOVERNING LAW; JURISDICTION
The terms and conditions of an order are to be governed and construed according to the laws of the State of Wisconsin, without regard to conflict of laws principles. Buyer hereby consents to the jurisdiction and venue of the courts located in Milwaukee County, Wisconsin.

NOTE - Perlick is committed to continuous improvement. Therefore we reserve the right to change prices, specifications and policies without prior notice.

     

Perlick Corporation 8300 W. Good Hope Road Milwaukee, WI 53223
Phone - 414-353-7060 Fax - 414-353-7069 1-800-558-5592
Copyright© 2003 Perlick Corporation, All Rights Reserved. E-Mail your comments or questions to:
Perlick Corporation and we will be happy to get back to you!

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